Awards and Certificates

After competing with more than 200 governmental and private organizations globally with the global ASP in the field of strategic planning, the General Directorate of Identity and Foreigners Affairs in Dubai won the American Richard Award from the Strategic Planning Association awards during the activities of the American organization's annual conference.

The Entry Permits, Residence and Smart Services Sector of the General Directorate of Identity and Foreigners Affairs in Dubai won the Sustainable Transportation Award in the category of smart applications for the electronic services project (Online).

Through its participation in the IDEAS UK conference and award, the Dubai residency took home six awards. The conference was sponsored as a special honour for winning the platinum award for the ideas system, first place in the creators' sponsorship program's initiative category for people and organizations, special resident award for the smart corridor project, and centre second in the innovation category for the smart corridor project. It won the second place in the customer focus category for the “50 Plus” initiative project, and the third place in the value for money category for: VIRTUAL DESKTOP INFRASTRUCTURE

In 2016, 14 employees of Terminal 3 employees received the ACE Customer Service Excellence Award, which is given by Dubai Airports to honour outstanding achievements in customer and employee experience.

One of the highest international awards in the fields of international business, institutional excellence, and human resources is the Stevie Award. The General Directorate of Identity and Foreigners Affairs in Dubai, represented by the Creativity and Innovation Center and Amer Department of Customer Happiness, won the Golden Award for the Smart Management category for the year 2019 and the Bronze Award for the Best Customer Service Management category.

Following are some significant international honours that Dubai's General Directorate of Identity and Foreigners Affairs has received: - The Financial Resources Department took home the Golden Award for being the best organization in the accounting field for financial auditing. For the smart corridor project, the Future Ports Department won the Golden Award for the year 2019 in the category of greatest administrative achievement. - The Silver Award for Best Innovator went to Major Khaled Abdullah Al Hashemi, Head of the Leadership and Future Department. The Best Information Technology Risk Management category's Bronze Award went to the Corporate Support and Smart Services Sector.

The "Challenge Race Program" project, which the Dubai Identity started, won the Emirates Ideas Award in 2016 in the Arabic language promotion category for the General Directorate of Identity and Foreigners Affairs in Dubai, represented by the Department of Corporate Communication.

The Dubai residency team placed first, second, and third in the 30-kilometer bicycle race sponsored by His Excellency the President of the Federal Authority for Identity, Citizenship, Customs and Port Security and held at Al Hudayriat Beach in Abu Dhabi.

In the Dubai Government Excellence Program, the General Directorate of Identity and Foreigners Affairs took home several prizes, including: - Second place in the category of the friendly entity for people with disabilities, in recognition of the top-notch services the public sector offers to the elderly and people with disabilities, whether intelligent, electronic, or direct. - In the category of distinguished government employees, Brigadier General Talal Ahmed Al-Shanqeeti took first place. - In the administrative-financial field, Captain Faisal Yaqoub Al Balushi took first place in the distinguished employee category. - In the category of "distinguished new employees," Captain Muhammad Yousef Al-Marri took first place. Major Salem bin Ali won the Creative Employee Award in first place. - Captain Ghaleb Majed Al-Marri won second place in the distinguished employee category in engineering technology.

In putting the "Future Foresight Diploma" concept into practice, the Strategy and Future Foresight Department of the General Directorate of Identity and Foreigners Affairs in Dubai won the "Arab Ideas" award of the Dubai Quality Group for the year 2021 for the best global innovative idea in the "Education" category.