GDRFA Dubai continues the “for You, We Are Here” campaign
In its ongoing efforts to sustain direct engagement with customers and enhance their satisfaction, the General Directorate of Residency and Foreigners Affairs in Dubai (GDRFA) continues its awareness campaign “for You, We Are Here” The campaign has witnessed significant success recently in terms of the number of visitors across various locations in Dubai who have learned about the key services offered.
This time, GDRFA Dubai has chosen to extend the campaign to "Dubai Mall" from September 23 to 26, aiming to strengthen direct communication with customers and introduce them to the smart and advanced services provided by the Directorate. This initiative aims to increase customer awareness of the services and the ways to access them.
The campaign will showcase a range of services, including: the Smart Gate, entry permits and Golden Visa services, various visa types, identity and nationality services, legal consultations, work package, and the children's passport platform. Additionally, the campaign will highlight the “04” service, an innovative platform designed to enhance the customer experience by providing quick and comprehensive solutions.
Brigadier Abdul Samad Hussain Suleiman, Acting Assistant Director General for the Institutional Support Affairs Sector at GDRFA Dubai, emphasized that the continuation of the campaign aligns with GDRFA’s efforts to enhance communication channels with the community by introducing them to various services that facilitate their daily lives. He highlighted the Directorate's commitment to continuous innovation and providing services that leverage the latest technologies to meet customer expectations and ensure their satisfaction.
The ongoing “for You, We Are Here” campaign is a significant step in raising customer awareness of the services provided by the Directorate and making it easier for them to learn about the key services they can apply for quickly and efficiently. Through direct interactions, customers can gain an understanding of electronic application processes and the required procedures, contributing to their happiness and satisfaction with fast and integrated services that meet their needs and provide a seamless and exceptional experience.
It is worth noting that the “for You, We Are Here” campaign was previously launched at several key locations in Dubai, such as "Global Village" and "Mirdif City Centre," where it was met with widespread acclaim from the public and contributed to increasing awareness of the services provided by the General Directorate of Residency and Foreigners Affairs.