Service Details
Issuance of a residence permit for humanitarian cases
service name
Issuance of a residence permit for humanitarian cases
Based on the applicant's humanitarian situation, the foreigner is given a residence permit for a year that may be renewed if a guarantor or host is available.
Requirements
Documents required to sponsor the mother and father:
1. A copy of the sponsored person's passport.
2. A salary certificate (government sector) or work contract (private sector), and the salary should not be less than 10,000 Dirhams, in the event that the sponsor is a partner or investor required for the partnership contract/memorandum of association in addition to the trade license and the partners’ appendix.
3. A copy of the tenancy contract, attested and appropriate to the number of family members.
4. BANK statement for the last 3 months.
Documents required to sponsor the wife's father and mother-in-law (in-law-mother-in-law):
1. A copy of the sponsored person's passport.
2. A salary certificate (government sector) or job contract (private sector), and the salary should not be less than 10,000 Dirhams, in the event that the sponsor is a partner or investor required for the partnership contract in addition to the trade license and the partners’ appendix.
3. A copy of the lease contract, attested and appropriate to the number of family members.
4. BANK statement for the last 3 months.
Documents required to sponsor the wife and children if the salary is less than 4000 Dirhams:
1. A copy of the sponsored person's passport.
2. The marriage certificate (attested).
3. Attested birth certificate.
4. Bank statement for the last 3 months.
5. A copy of the tenancy contract, attested and appropriate to the number of family members.
The documents required to sponsor the children in the event that the salary is less than 4000 Dirhams after collecting the salaries of the husband and wife:
1. A copy of the sponsor's passport (both husband and wife).
2. A copy of the sponsored person's passport.
3. A salary certificate if the sponsor works in a (government sector) or an employment contract if the sponsor works in a (private sector).
4. attested marriage certificate (translated into Arabic).
5. Attested birth certificate for the children.
6. Bank statements for the last 3 months for both husband and wife.
7. A copy of the tenancy contract, attested and appropriate to the number of family members.
Documents required to sponsor brothers and sisters:
1. A copy of the sponsored person's passport.
2. A copy of the sponsored previous residence (if any).
3. A salary certificate if the sponsor works in a (government sector) or an employment contract if the sponsor works in a (private sector), in the event that the sponsor is a partner or investor, the partnership contract is required, in addition to the trade license and partners' appendix.
4. A copy of the tenancy contract, attested and appropriate to the number of family members.
5. Bank statements for the last 3 months for both husband and wife.
6. Parents' sponsorship is required first, except in the case of death or divorce.
7. In the case of sponsoring a divorced or a widow sister, it is required that she has a residence permit that is canceled within the country from the ex-husband and unmarried letter to be attached within the application.
Documents required to sponsor the wife's children: 1. A copy of the sponsored person's passport.
2. A copy of the mother's residence permit.
3. A salary certificate if the sponsor works in a (government sector) or an employment contract if the sponsor works in a (private sector), in the event that the sponsor is a partner or investor, the partnership contract is required, in addition to the trade license and partners' appendix.
4. Attested birth certificate.
5. Bank statements for the last 3 months for both husband and wife.
6. A copy of the tenancy contract, attested and appropriate to the number of family members.
7. A duly certified no-objection letter from the father if it was issued from outside the country.
8. In the event of the death of the sponsored father, the will must be duly attested if it was issued outside the UAE.
Documents required to sponsor children aged 18 years and over:
1. A copy of the sponsored person's passport.
2. A salary certificate if the sponsor works in a (government sector) or an employment contract if the sponsor works in a (private sector), in the event that the sponsor is a partner or investor, the partnership contract is required, in addition to the trade license and the partners’ appendix. 3. A study continuity letter approved from inside or outside the country or a university graduation certificate approved from inside and outside the country (if the document was issued from outside the country, it must be attested by the UAE embassy and the Ministry of Foreign Affairs in Dubai).
Required documents in case of (guardianship):
1. A copy of the sponsored person's passport.
2. A salary certificate if the sponsor works in a (government sector) or an employment contract if the sponsor works in a (private sector), in the event that the sponsor is a partner or investor, the partnership contract is required, in addition to the trade license and the partners’ appendix. 3. A copy of the tenancy contract, attested and appropriate to the number of family members.
4. Attested birth certificate.
5. Bank statement for the last 3 months.
6. A copy of the tenancy contract, attested and appropriate to the number of family members.
7. A guardianship certificate issued by the court in the same country from which the certificate was issued, duly authenticated.
Documents required in case of (adoption):
1. A copy of the sponsored person's passport.
2. A salary certificate if the sponsor works in a (government sector) or an employment contract if the sponsor works in a (private sector), in the event that the sponsor is a partner or investor, the partnership contract is required, in addition to the trade license and the partners’ appendix.
3. A copy of the lease contract, attested and appropriate to the number of family members.
4. Attested birth certificate.
5. Bank statement for the last 3 months.
6. A copy of the tenancy contract, attested and appropriate to the number of family members.
7. The adoption certificate issued by the court in the same country from which the adoption took place, stating the name of the orphanage from which the adopted child was adopted, and there is no objection from the concerned country for the adopted child to travel to the UAE, duly authenticated.
Documents required to sponsor divorced and widowed women:
1. A copy of the sponsored person's passport.
2. Proof of income.
3. Proof of residence within UAE.
4. A divorce certificate, in the event that it was issued outside the country, it must be attested by the UAE embassy and the Ministry of Foreign Affairs in Dubai.
5. The death certificate of the husband, in the event that it was issued outside the country, it must be certified by the UAE embassy and the Ministry of Foreign Affairs in Dubai.
6. The previous residence must be under the divorced or deceased spouse.
Documents required to sponsor the children of divorcees and widows:
1. A copy of the mother's passport and a copy of her residency.
2. Proof of income.
3. Proof of residence.
4. The divorce certificate, in the event that it was issued outside the country, must be attested by the UAE embassy and the Ministry of Foreign Affairs in Dubai.
5. The death certificate of the father, in the event that it was issued outside the country, it must be certified by the UAE embassy and the Ministry of Foreign Affairs in Dubai.
6. The previous residence must be under the divorced or deceased spouse.
Required documents in case of transferring the sponsorship of (the father and mother) or (the father of the wife and the mother of the wife):
1. A copy of the sponsored person's passport.
2. A letter stating the reasons for transferring the sponsorship.
3. A salary certificate if the sponsor works in a (government sector) or an employment contract if the sponsor works in a (private sector), in the event that the sponsor is a partner or investor, the partnership contract is required, in addition to the trade license and partners' appendix.
4. A copy of the lease contract, attested and appropriate to the number of family members.
5. Bank statement for the last 3 months.
Required documents in case of transferring the sponsorship of brothers and sisters:
1. A copy of the sponsored person's passport and a copy of his previous residence.
2. A letter stating the reasons for transferring the sponsorship.
3. A letter of undertaking not to marry.
4. A salary certificate if the sponsor works in a (government sector) or an employment contract if the sponsor works in a (private sector), in the event that the sponsor is a partner or investor, the partnership contract is required, in addition to the trade license and partners' appendix.
5. A copy of the tenancy contract, attested and appropriate to the number of family members.
6. Bank statement for the last 3 months.
Required documents in case of sponsoring a daughter-in-law (for the resident sponsor):
1. A copy of the sponsored person's passport.
2. A copy of the son's passport and a copy of his residency, provided that his residency is on the same sponsor (the applicant).
3. The marriage certificate of the sponsored person duly attested if it was issued from outside the country.
4. A salary certificate if the sponsor works in a (government sector) or an employment contract if the sponsor works in a (private sector), in the event that the sponsor is a partner or investor, the partnership contract is required, in addition to the trade license and partners' appendix.
5. A copy of the lease contract, attested and appropriate to the number of family members.
6. A letter explaining the reasons for transferring the sponsorship, for example (if the son is under the sponsorship of the same sponsor, if the injustice has a judicial ruling, if the son does not work or has lost his job, if the son is deceased, if the son is deported from the UAE, if The delinquent was outside the UAE for MEDICAL treatment or study).
Required documents in case of sponsoring grandchildren on the son’s side (for the resident sponsor):
1. A copy of the sponsored person's passport.
2. A copy of the son's passport and a copy of his residency, provided that his residency is sponsored by the same sponsor.
3. Attested birth certificate.
4. A copy of the tenancy contract, attested and appropriate to the number of family members.
5. A salary certificate if the sponsor works in a (government sector) or an employment contract if the sponsor works in a (private sector), in the event that the sponsor is a partner or investor, the partnership contract is required, in addition to the trade license and the partners’ appendix.
6. A letter explaining the reasons for transferring the sponsorship, for example (if the son is under the sponsorship of the same sponsor, if the son has a court ruling, if the son does not work or has lost his job, if the son is deceased, if the son is deported from the state, if The son was outside the country for treatment or study).
Required documents in case of sponsoring grandchildren from the daughter’s side (for the resident sponsor):
1. A copy of the sponsored person's passport.
2.A copy of the daughter's passport and a copy of her residence, provided that her residence is under the same sponsor.
3. Attested birth certificate.
4. A copy of the tenancy contract, attested and appropriate to the number of family members.
5. A salary certificate if the sponsor works in a (government sector) or an employment contract if the sponsor works in a (private sector), in the event that the sponsor is a partner or investor, the partnership contract is required, in addition to the trade license and the partners’ appendix.
6. A letter explaining the reasons for transferring the sponsorship, for example (if the mother is under the sponsorship of the same sponsor, if the mother has a judicial ruling, if the mother does not work or has lost her job, if the mother is deceased, if the mother is deported from the country, if The mother was out of the country for treatment or study).
Required documents in case of sponsoring grandchildren (national sponsor):
1. A copy of the sponsored person's passport.
2. A copy of the son or daughter's passport and a copy of their residence, provided that their residence is under the same sponsor.
3. Attested birth certificate.
4. A letter explaining the reasons for transferring the sponsorship, for example (if the son is under the sponsorship of the same sponsor, if the son has a court ruling, if the son does not work or has lost his job, if the son is deceased, if the son is deported from the state, if The son was outside the country for treatment or study).
1. A copy of the sponsored person's passport.
2. A salary certificate (government sector) or work contract (private sector), and the salary should not be less than 10,000 Dirhams, in the event that the sponsor is a partner or investor required for the partnership contract/memorandum of association in addition to the trade license and the partners’ appendix.
3. A copy of the tenancy contract, attested and appropriate to the number of family members.
4. BANK statement for the last 3 months.
Documents required to sponsor the wife's father and mother-in-law (in-law-mother-in-law):
1. A copy of the sponsored person's passport.
2. A salary certificate (government sector) or job contract (private sector), and the salary should not be less than 10,000 Dirhams, in the event that the sponsor is a partner or investor required for the partnership contract in addition to the trade license and the partners’ appendix.
3. A copy of the lease contract, attested and appropriate to the number of family members.
4. BANK statement for the last 3 months.
Documents required to sponsor the wife and children if the salary is less than 4000 Dirhams:
1. A copy of the sponsored person's passport.
2. The marriage certificate (attested).
3. Attested birth certificate.
4. Bank statement for the last 3 months.
5. A copy of the tenancy contract, attested and appropriate to the number of family members.
The documents required to sponsor the children in the event that the salary is less than 4000 Dirhams after collecting the salaries of the husband and wife:
1. A copy of the sponsor's passport (both husband and wife).
2. A copy of the sponsored person's passport.
3. A salary certificate if the sponsor works in a (government sector) or an employment contract if the sponsor works in a (private sector).
4. attested marriage certificate (translated into Arabic).
5. Attested birth certificate for the children.
6. Bank statements for the last 3 months for both husband and wife.
7. A copy of the tenancy contract, attested and appropriate to the number of family members.
Documents required to sponsor brothers and sisters:
1. A copy of the sponsored person's passport.
2. A copy of the sponsored previous residence (if any).
3. A salary certificate if the sponsor works in a (government sector) or an employment contract if the sponsor works in a (private sector), in the event that the sponsor is a partner or investor, the partnership contract is required, in addition to the trade license and partners' appendix.
4. A copy of the tenancy contract, attested and appropriate to the number of family members.
5. Bank statements for the last 3 months for both husband and wife.
6. Parents' sponsorship is required first, except in the case of death or divorce.
7. In the case of sponsoring a divorced or a widow sister, it is required that she has a residence permit that is canceled within the country from the ex-husband and unmarried letter to be attached within the application.
Documents required to sponsor the wife's children: 1. A copy of the sponsored person's passport.
2. A copy of the mother's residence permit.
3. A salary certificate if the sponsor works in a (government sector) or an employment contract if the sponsor works in a (private sector), in the event that the sponsor is a partner or investor, the partnership contract is required, in addition to the trade license and partners' appendix.
4. Attested birth certificate.
5. Bank statements for the last 3 months for both husband and wife.
6. A copy of the tenancy contract, attested and appropriate to the number of family members.
7. A duly certified no-objection letter from the father if it was issued from outside the country.
8. In the event of the death of the sponsored father, the will must be duly attested if it was issued outside the UAE.
Documents required to sponsor children aged 18 years and over:
1. A copy of the sponsored person's passport.
2. A salary certificate if the sponsor works in a (government sector) or an employment contract if the sponsor works in a (private sector), in the event that the sponsor is a partner or investor, the partnership contract is required, in addition to the trade license and the partners’ appendix. 3. A study continuity letter approved from inside or outside the country or a university graduation certificate approved from inside and outside the country (if the document was issued from outside the country, it must be attested by the UAE embassy and the Ministry of Foreign Affairs in Dubai).
Required documents in case of (guardianship):
1. A copy of the sponsored person's passport.
2. A salary certificate if the sponsor works in a (government sector) or an employment contract if the sponsor works in a (private sector), in the event that the sponsor is a partner or investor, the partnership contract is required, in addition to the trade license and the partners’ appendix. 3. A copy of the tenancy contract, attested and appropriate to the number of family members.
4. Attested birth certificate.
5. Bank statement for the last 3 months.
6. A copy of the tenancy contract, attested and appropriate to the number of family members.
7. A guardianship certificate issued by the court in the same country from which the certificate was issued, duly authenticated.
Documents required in case of (adoption):
1. A copy of the sponsored person's passport.
2. A salary certificate if the sponsor works in a (government sector) or an employment contract if the sponsor works in a (private sector), in the event that the sponsor is a partner or investor, the partnership contract is required, in addition to the trade license and the partners’ appendix.
3. A copy of the lease contract, attested and appropriate to the number of family members.
4. Attested birth certificate.
5. Bank statement for the last 3 months.
6. A copy of the tenancy contract, attested and appropriate to the number of family members.
7. The adoption certificate issued by the court in the same country from which the adoption took place, stating the name of the orphanage from which the adopted child was adopted, and there is no objection from the concerned country for the adopted child to travel to the UAE, duly authenticated.
Documents required to sponsor divorced and widowed women:
1. A copy of the sponsored person's passport.
2. Proof of income.
3. Proof of residence within UAE.
4. A divorce certificate, in the event that it was issued outside the country, it must be attested by the UAE embassy and the Ministry of Foreign Affairs in Dubai.
5. The death certificate of the husband, in the event that it was issued outside the country, it must be certified by the UAE embassy and the Ministry of Foreign Affairs in Dubai.
6. The previous residence must be under the divorced or deceased spouse.
Documents required to sponsor the children of divorcees and widows:
1. A copy of the mother's passport and a copy of her residency.
2. Proof of income.
3. Proof of residence.
4. The divorce certificate, in the event that it was issued outside the country, must be attested by the UAE embassy and the Ministry of Foreign Affairs in Dubai.
5. The death certificate of the father, in the event that it was issued outside the country, it must be certified by the UAE embassy and the Ministry of Foreign Affairs in Dubai.
6. The previous residence must be under the divorced or deceased spouse.
Required documents in case of transferring the sponsorship of (the father and mother) or (the father of the wife and the mother of the wife):
1. A copy of the sponsored person's passport.
2. A letter stating the reasons for transferring the sponsorship.
3. A salary certificate if the sponsor works in a (government sector) or an employment contract if the sponsor works in a (private sector), in the event that the sponsor is a partner or investor, the partnership contract is required, in addition to the trade license and partners' appendix.
4. A copy of the lease contract, attested and appropriate to the number of family members.
5. Bank statement for the last 3 months.
Required documents in case of transferring the sponsorship of brothers and sisters:
1. A copy of the sponsored person's passport and a copy of his previous residence.
2. A letter stating the reasons for transferring the sponsorship.
3. A letter of undertaking not to marry.
4. A salary certificate if the sponsor works in a (government sector) or an employment contract if the sponsor works in a (private sector), in the event that the sponsor is a partner or investor, the partnership contract is required, in addition to the trade license and partners' appendix.
5. A copy of the tenancy contract, attested and appropriate to the number of family members.
6. Bank statement for the last 3 months.
Required documents in case of sponsoring a daughter-in-law (for the resident sponsor):
1. A copy of the sponsored person's passport.
2. A copy of the son's passport and a copy of his residency, provided that his residency is on the same sponsor (the applicant).
3. The marriage certificate of the sponsored person duly attested if it was issued from outside the country.
4. A salary certificate if the sponsor works in a (government sector) or an employment contract if the sponsor works in a (private sector), in the event that the sponsor is a partner or investor, the partnership contract is required, in addition to the trade license and partners' appendix.
5. A copy of the lease contract, attested and appropriate to the number of family members.
6. A letter explaining the reasons for transferring the sponsorship, for example (if the son is under the sponsorship of the same sponsor, if the injustice has a judicial ruling, if the son does not work or has lost his job, if the son is deceased, if the son is deported from the UAE, if The delinquent was outside the UAE for MEDICAL treatment or study).
Required documents in case of sponsoring grandchildren on the son’s side (for the resident sponsor):
1. A copy of the sponsored person's passport.
2. A copy of the son's passport and a copy of his residency, provided that his residency is sponsored by the same sponsor.
3. Attested birth certificate.
4. A copy of the tenancy contract, attested and appropriate to the number of family members.
5. A salary certificate if the sponsor works in a (government sector) or an employment contract if the sponsor works in a (private sector), in the event that the sponsor is a partner or investor, the partnership contract is required, in addition to the trade license and the partners’ appendix.
6. A letter explaining the reasons for transferring the sponsorship, for example (if the son is under the sponsorship of the same sponsor, if the son has a court ruling, if the son does not work or has lost his job, if the son is deceased, if the son is deported from the state, if The son was outside the country for treatment or study).
Required documents in case of sponsoring grandchildren from the daughter’s side (for the resident sponsor):
1. A copy of the sponsored person's passport.
2.A copy of the daughter's passport and a copy of her residence, provided that her residence is under the same sponsor.
3. Attested birth certificate.
4. A copy of the tenancy contract, attested and appropriate to the number of family members.
5. A salary certificate if the sponsor works in a (government sector) or an employment contract if the sponsor works in a (private sector), in the event that the sponsor is a partner or investor, the partnership contract is required, in addition to the trade license and the partners’ appendix.
6. A letter explaining the reasons for transferring the sponsorship, for example (if the mother is under the sponsorship of the same sponsor, if the mother has a judicial ruling, if the mother does not work or has lost her job, if the mother is deceased, if the mother is deported from the country, if The mother was out of the country for treatment or study).
Required documents in case of sponsoring grandchildren (national sponsor):
1. A copy of the sponsored person's passport.
2. A copy of the son or daughter's passport and a copy of their residence, provided that their residence is under the same sponsor.
3. Attested birth certificate.
4. A letter explaining the reasons for transferring the sponsorship, for example (if the son is under the sponsorship of the same sponsor, if the son has a court ruling, if the son does not work or has lost his job, if the son is deceased, if the son is deported from the state, if The son was outside the country for treatment or study).
Service Steps
Digital channels (website/smart application):
1. Log in to the smart services system through (UAE Pass or username).
2. Search for the service to be applied for.
3. Fill in the application data, where applicable.
4. Pay the service fee (if any).
Customer Happiness Centre:
1. Visit the nearest Customer Happiness Centre.
2. Get the automated turn ticket and wait.
3. Submitting the application that fulfils all conditions and documents (if any) to the customer service employee.
4. Pay the service fee (if any).
Amer Service Centre:
1. Visit the nearest Amer Service Centre .
2. Get the automated turn ticket and wait.
3. Submitting the application that fulfils all conditions and documents (if any) to the customer service employee.
4. Pay the service fee (if any).
1. Log in to the smart services system through (UAE Pass or username).
2. Search for the service to be applied for.
3. Fill in the application data, where applicable.
4. Pay the service fee (if any).
Customer Happiness Centre:
1. Visit the nearest Customer Happiness Centre.
2. Get the automated turn ticket and wait.
3. Submitting the application that fulfils all conditions and documents (if any) to the customer service employee.
4. Pay the service fee (if any).
Amer Service Centre:
1. Visit the nearest Amer Service Centre .
2. Get the automated turn ticket and wait.
3. Submitting the application that fulfils all conditions and documents (if any) to the customer service employee.
4. Pay the service fee (if any).
Fees
Residence permit fee: AED200
Extra charge :
Knowledge Dirham: AED10
Innovation Dirham: AED10
Fee inside the country: AED500
Delivery:
AED20
Note The issuance fee increases by AED100 annually whenever the residency is over two years.
Extra charge :
Knowledge Dirham: AED10
Innovation Dirham: AED10
Fee inside the country: AED500
Delivery:
AED20
Note The issuance fee increases by AED100 annually whenever the residency is over two years.
Terms And Conditions
To issue a residence permit to a foreigner with a guarantor with whom he is related by blood ties (relatives of the guarantor, relatives of the wife) in the country, the following conditions must be met:
1. Kinship:
a . If the foreigner is a relative of a citizen of the country, the relationship must be proven, whatever its degree.
B . If the foreigner is a relative of a resident of the country or his wife, the following degree of kinship must be available:
Relatives of the foreigner: father, mother, minor brothers, provided that the maintenance condition is met.
Relatives of the foreigner's wife: the wife's father, the wife's mother, the wife's minor children, provided that the condition of custody is met.
1. Kinship:
a . If the foreigner is a relative of a citizen of the country, the relationship must be proven, whatever its degree.
B . If the foreigner is a relative of a resident of the country or his wife, the following degree of kinship must be available:
Relatives of the foreigner: father, mother, minor brothers, provided that the maintenance condition is met.
Relatives of the foreigner's wife: the wife's father, the wife's mother, the wife's minor children, provided that the condition of custody is met.
Service Availability Channels
Digital channels (website/smart application):
The service is available 24/7
Amer Service Centre:
The service is available during the normal operating hours of Amer Centers
The service is available 24/7
Amer Service Centre:
The service is available during the normal operating hours of Amer Centers
Expected Completion Time
48.0 Hour(s)
Additional Information
The grace period to stay inside the country after the expiration of the residence permit or its cancellation is (60) days.
Related Services
1. Renewal of a residence permit for humanitarian cases.
2. Amendment of all types of residence permit data.
3. Cancellation of all types of residence permits.
Service Centers
Service details last updated on:
13/08/2025
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