Service Details
Lifting the ban on a file for individuals
This service allows individuals to unblock a file.
Requirements
1- Sponsored person's unified number or Emirates identity card.
2- Receipt of payment of the fees owed by the sponsor from the Finance Department.
2- Receipt of payment of the fees owed by the sponsor from the Finance Department.
Service Steps
Digital channels (website/smart application):
1. Log in to the smart services system through (UAE Pass or username).
2. Search for the service to be applied for.
3. Fill in the application data, where applicable.
4. Pay the service fee (if any).
Customer Happiness Center:
1. Visit the nearest Customer Happiness Center.
2. Get the automated turn ticket and wait.
3. Submitting the application that fulfils all conditions and documents (if any) to the customer service employee
4. Pay the service fee (if any).
1. Log in to the smart services system through (UAE Pass or username).
2. Search for the service to be applied for.
3. Fill in the application data, where applicable.
4. Pay the service fee (if any).
Customer Happiness Center:
1. Visit the nearest Customer Happiness Center.
2. Get the automated turn ticket and wait.
3. Submitting the application that fulfils all conditions and documents (if any) to the customer service employee
4. Pay the service fee (if any).
Fees
* A collection commission of AED20 is added to each transaction / Commercial Bank of Dubai.
* A collection commission of AED50 is added for companies and AED15 for individuals/Emaratec.
* If the application is submitted through Amer centres, a fee of AED100 will be added.
* A collection commission of AED50 is added for companies and AED15 for individuals/Emaratec.
* If the application is submitted through Amer centres, a fee of AED100 will be added.
Terms And Conditions
In case of non-payment of the ticket fee:
1- Pay the fees owed by the sponsored.
Criminal/Civil Case:
1- A letter stating the end of the case from the official authorities (courts, public prosecution).
1- Pay the fees owed by the sponsored.
Criminal/Civil Case:
1- A letter stating the end of the case from the official authorities (courts, public prosecution).
Service Availability Channels
Main GDRFA-Dubai Building:
The service is available during the normal operating hours of Main GDRFA-Dubai Building
Expected Completion Time
48.0 Hour(s)
Additional Information
Not Applicant
Related Services
There is no related services
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